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An informal session of 6 to 10 customers in which a moderator asks their opinions about a firm's and its competitors' products, how they use these products, and special needs these products don't address is known as a(n)

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Answer:

Focus group

Explanation:

Focus group is a small group of people who are introduced in an open discussion for research purpose. In the given question there is a informal session with 6 - 10 customers in which their opinions are considered about a firms products. This is a small group session which is initiated to identify product features and how these customers use these products. This is focus group for research purpose.

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